Refund policy

CHELS RETURN & REFUND POLICY

ALL SALES ARE FINAL.

All CHELS purchases are final sale. We do not offer refunds, returns, or exchanges.

Because each CHELS piece is prepared and packaged with care, please review your order carefully before completing your purchase.

DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged or defective, please contact us within 7 days of delivery at ShopChelss@gmail.com.

Please include:

• Your order number
• Clear photos of the damaged or defective item
• Photos of the packaging

We'll review your request and, when applicable, provide a replacement for the affected item.

Damage caused by normal wear, misuse, or improper care does not qualify for a replacement.

Thank you for supporting CHELS and our mission.